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Phone banking

Keep on top of your finances by phone

Simple access to your accounts

With our phone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number.

Start using the service

What you can do

Through our telephone banking service, you can:

  • Check your balance
  • Get details of new transactions
  • Set up or change your debit card PIN
  • Pay off your HSBC credit card balances
  • Make global and local money transfers
  • Set up and change standing orders
  • Update your details
  • Report a lost or stolen credit or debit card
  • Get information on our products and services
  • Speak to a member of our team

How it works

We'll recognise you immediately if you call from the number you've registered with us.

To access your accounts, you'll need your phone banking PIN and your personal banking number. If you don't have a PIN, we can generate one instantly when you call us.

Use the service

Lines are open 24 hours a day, 7 days a week.

HSBC Premier

8000 1288

Outside Bahrain, dial +97317569643

HSBC Advance

17 569 569

Outside Bahrain, dial +973 17 569 569


Personal banking


Outside Bahrain, dial +97317569641