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HSBC Safeguard


Protecting you from fraud and financial crime

In today’s increasingly connected world, it’s more important than ever to ensure your security – especially when it comes to banking. That’s why we’re introducing HSBC Safeguard: a series of initiatives to increase the protection we provide our customers against fraud and financial crime across our global systems and processes. It involves strengthening our ability to combat money laundering and the evasion of sanctions, as these are often the driver behind many financial crimes.

Information is key to protection

As part of our HSBC Safeguard initiative, we may contact you to confirm that the details we have about you are accurate and up to date, since our systems and processes rely on us having the most up-to-date information about all of our customers. 

What you need to do next

Contact us immediately If you have identified any unauthorized use of your card, notify us immediately by calling on the number on the back of your card. If you have received any suspicious calls, emails or texts from anyone impersonating HSBC, please contact us on Hbme Internet ABUSE.

Please visit for more information about financial crime and HSBC Safeguard.

Frequently Asked Questions