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Simpler. Faster. Better.

Experience the all-new HSBC Online Banking, designed around you, for you.

Enjoy a seamless online banking experience

At HSBC we understand your world is changing and so is the way you bank. 

So we're happy to bring you the new and enhanced HSBC Online Banking experience.

 

From simplified log on to easy funds transfers, experience hassle-free banking at every step and let your financial future thrive with a few clicks.

Our key features and how to use them

The all-new HSBC Online Banking experience is designed around you, for you.

  • New and improved online experience
  • Accessible on all devices
  • Easy transfers and bill payments1
  • View global accounts in one page

Read our guide to find out how you can take advantage of the new key features.

 

1Applicable for HSBC Premier and Advance customers only.

Why bank online?

Here are some of the key features of our online banking service:

  • All your accounts in one place
    See a detailed view of your balance and transactions, for all your bank accounts and credit cards.
  • Simple account management
    Update your personal details, set up standing orders or order a new cheque book.
  • Move money with ease
    Whether you're paying bills or transferring funds between your accounts or to other accounts worldwide, online banking makes it simple.
  • View and download online statements
    You can view or download your statements whenever you want and receive an email alert when a new one arrives.
  • Security as standard
    Log on and know that your accounts and transactions are safe.
  • International banking
    If you're a Premier or Advance customer with accounts in other countries and regions, you can see them all side-by-side in online banking.

Never lose a bank statement

With online statements you'll never have to file your bank statements again. Digital bank statements are in the same format as hard copies. The only thing that changes is the way you receive them. And if you ever need a paper copy of a statement, you can give us a call or visit us at your local branch to request one.

Online banking security

Your safety is paramount to us. Our online banking service is protected by industry-leading security technologies, providing the strongest defence against unauthorised access. We offer two log-on options for your convenience.

Passwords

This allows you to log on with a user name and password. When you log on with passwords, you can carry out simple day-to-day banking tasks.

Secure Key

This is an electronic portable security device which adds an extra layer of security to online banking. When you log on with the device, you get access to the full online banking service.

Compare service features

Depending on how you log on to online banking, you'll have access to different services. Compare the top features and their log on methods here.
Bank service Passwords Secure Key
View account summaries, statements, payments and transfers
   
Set up standing orders      
Make payments or transfers between your HSBC accounts
   
Make payments or transfers outside of your HSBC accounts
   
View a snapshot of your finances with the Networth statement tool
   
Read messages
   
Order a cheque book
   
Check exchange rates and use the built-in currency calculator
   
Pay bills to companies on the pre-defined list
   
Pay bills to companies not included on the predefined list
   
Depending on how you log on to online banking, you'll have access to different services. Compare the top features and their log on methods here.
Bank service View account summaries, statements, payments and transfers
Passwords  
Secure Key  
Bank service Set up standing orders
Passwords   
Secure Key   
Bank service Make payments or transfers between your HSBC accounts
Passwords  
Secure Key  
Bank service Make payments or transfers outside of your HSBC accounts
Passwords  
Secure Key  
Bank service View a snapshot of your finances with the Networth statement tool
Passwords  
Secure Key  
Bank service Read messages
Passwords  
Secure Key  
Bank service Order a cheque book
Passwords  
Secure Key  
Bank service Check exchange rates and use the built-in currency calculator
Passwords  
Secure Key  
Bank service Pay bills to companies on the pre-defined list
Passwords  
Secure Key  
Bank service Pay bills to companies not included on the predefined list
Passwords  
Secure Key  

Get started with online banking

New to online banking?

If you've never used the service, you need to register first.

Already registered?

If you're already registered for online banking, you can log on now.

Frequently asked questions