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Staying connected: COVID-19 guidance and FAQs

Together we love. Together we celebrate. Together we stay safe. Together we will beat this. Together we thrive.

Branch opening hours update – 25 May 2020

The wellbeing of our customers and staff remains our top priority. Kindly note that our branch opening times are as follows:

Adliya Branch: Saturday to Thursday from 08:00 to 14:00.

Seef Branch: Sunday to Thursday from 08:00 to 14:00.

Manama Branch: Closed temporarily.

We're working hard to maintain the support and services you need during this time. You can continue to do your banking transactions through online banking, mobile banking and ATMs.

COVID-19 charity projects in Middle East - 14 April 2020

An estimated 80,000 people across 7 countries will benefit from our global US$25 million COVID-19 charitable fund, including over 4,000 in Bahrain.

Read more (PDF, 31KB)

Important notice

The wellbeing of our customers and staff remains our top priority.

In line with the recommendation from public health authorities and the Government Executive committee, we request individuals who have been quarantined or required to self-isolate to not enter or conduct transactions in person in HSBC’s branches.

We are also asking all our customers to consider whether a face-to-face visit to the branch is really essential in the light of the on-going COVID-19 outbreak and ensure they are wearing a face mask when visiting HSBC Bank.

Do your banking at home

You can manage your everyday banking needs through online banking or our mobile banking app (on compatible devices) without needing to leave home.

There’s no need to visit a branch to make payments or pay in cheques – your banking needs are at the touch of a button.

Beware of fraud

Some criminals are using the coronavirus outbreak as an opportunity to scam the public. This includes offering medical products, guidance or a safe haven for money. Remember, HSBC will never ask you to move money to a safe account. Please remain vigilant and stay up to date with the latest information on our fraud and security page.

Ways to bank

 

Bank securely at the branch that never closes. 

 

Mobile apps put banking at your fingertips. 

 

Keep on top of your finances by phone.