HSBC

Close window


Implementation of Bahrain Electronic Funds Transfer System (EFTS)


Dear Customer,

Implementation of Bahrain Electronic Funds Transfer System (EFTS)

The Central Bank of Bahrain has recently announced that all banks in Bahrain need to implement Electronic Funds Transfer System (EFTS) – a national electronic payments system inter-connecting all retail banks, their customers (Personal and Corporate) and bill originators

What is EFTS?

The Electronic Fund Transfer System (EFTS) is an electronic system that interconnects all retail banks in Bahrain which aims to enhance the efficiency of fund transfers and bill payments; enabling banks, individuals, corporate and Government entities to benefit from this important project. These services are accessible through the banks' various channels such as Branches, Personal Internet Banking and Mobile Banking.
EFTS will enhance and streamline the movement of funds in Bahrain across all sectors which shall promote a more efficient and proactive banking sector

What are the services of EFTS?

There are 3 main services of the EFTS, which are as follows:

What are the important points to note?


Should you have any query in this regard, please contact your Relationship Manager, nearest branch or our call center at below numbers:

Thank you for banking with HSBC.

Implementation of Bahrain Electronic Funds Transfer System (EFTS)


Dear Customer,

Implementation of Bahrain Electronic Funds Transfer System (EFTS)

The Central Bank of Bahrain has recently announced that all banks in Bahrain need to implement Electronic Funds Transfer System (EFTS) – a national electronic payments system inter–connecting all retail banks, their customers (Personal and Corporate) and bill originators.

What is EFTS?

The Electronic Fund Transfer System (EFTS) is an electronic system that interconnects all retail banks in Bahrain which aims to enhance the efficiency of fund transfers and bill payments; enabling banks, individuals, corporate and Government entities to benefit from this important project. These services are accessible through the banks' various channels such as Branches, Personal Internet Banking and Mobile Banking.
EFTS will enhance and streamline the movement of funds in Bahrain across all sectors which shall promote a more efficient and proactive banking sector.

What are the services of EFTS?

There are 3 main services of the EFTS, which are as follows:

  • Fawri+ is Near Real Time (NRT) fund transfer service which allows Personal Banking customers to transfer funds in Bahraini Dinars, up to BD 1,000 per day, per account, within 30 seconds, 24 hours a day, 7 days a week throughout the year. Fawri+ ensures a full straight through process flow with no manual intervention. With just the beneficiary IBAN (International Bank Account Number) and the amount, customer to customer fund transfers can be completed within 30 seconds. Fawri+ also facilitates Direct Debit service which automates bill payments. Direct Debit allows billers (as per the authorization of customer) to debit customer's account on a regular basis on the due date of their bills without the need for customers to worry about the payment
  • Fawri is Deferred Net Settlement (DNS) fund transfer service which allows Personal Banking customers to transfer any amount in Bahraini Dinars to another beneficiary in Bahrain. Payment is usually within a few hours if made during business hours. Fawri also facilitates Direct Debit service which automates bill payments
  • Fawateer is Electronic Bill Payment & Presentment (EBPP) fund transfer service which aggregates bills from multiple billers and presents those bills to Personal Banking customers in one interface. It is a one stop shop for bill enquiries and payments (Customers will need to pre-register EFTS specific billers), where customers can view their outstanding bills of multiple pre-registered billers and pay all immediately, if initiated from Personal Internet Banking or Mobile Banking channels

What are the important points to note?


  • The Fawri+ platform is available 24 hours a day, throughout the year. The transfer instruction is irrevocable and funds are immediately available.
  • Under Fawri+, forward date payments are not allowed. The payee has to use Fawri for such payments
  • Fawri+ will have a daily transaction limit up to BD 1,000, per account, while Fawri will support single and multiple payments, without any limit on the value of transactions. However, Personal Internet Banking & Mobile Banking limits will continue to apply
  • Payments executed as Fawri, will be processed and settled at defined interval's batches, within few hours, if made during business hours.
  • An inward Direct Debit payment will be processed through a signed mandate form that has to be registered under the EFTS portal through HSBC or any approved Biller
  • EFTS supports only IBAN to IBAN transfers. Credit cards do not have IBAN. You can make a payment towards your HSBC Credit Card from your HSBC account through Personal Internet Banking or by visiting an HSBC Branch. If you do not have an HSBC account, you can make a payment to your card directly through an HSBC ATM
  • Standing Instructions: In case, you have Standing Instruction setup and it does not reflect IBAN of beneficiary account currently, please visit your nearest HSBC Branch urgently, to update IBAN. Failure to do so will result in unsuccessful processing of Standing Instructions
  • You will need to specify the purpose of payment as this is a mandatory requirement for Fawri transfers. For existing Standing Instructions, we will default Purpose of payment to "Ordinary Transfer". In case, "Ordinary Transfer" is not the actual purpose and you would like to change it, please get in touch with your branch
  • Fawateer (Bill Payments):
  • Currently setup bill payees on your Personal Internet Banking will not be accessible after the migration to EFTS Fawateer and customers are required to revisit Personal Internet Banking and setup bill payees again, providing that the billers are available under EFTS
  • No Standing Instructions (future dated payments) will be supported for Fawateer
  • In particular, all previously setup American Express (Amex) bill payees, will no longer be supported through Personal Internet Banking
  • American Express (Amex) cardholders can choose to settle bills through;
  •    • HBSC ATM, by selecting the bill payment option
       • Phone Banking service, by calling our call center
       • Alternatively, Amex cardholders can make direct debit arrangement through Amex office directly

  • Amex Customers who wish to set up bill payees, can approach the nearest HSBC branch in Bahrain, to enable Bill Payment functionality on their profiles, by submitting the required form

Should you have any query in this regard, please contact your Relationship Manager, nearest branch or our call center at below numbers:

  • HSBC Premier: 8000 1288 (within Bahrain) and +9714 2241000 (outside Bahrain)
  • HSBC Advance: 17569569 (within Bahrain) and +973 17569569 (outside Bahrain)
  • HSBC Personal: 80001900 (within Bahrain) and +971 42288007 (outside Bahrain)

Thank you for banking with HSBC.